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TERMS AND CONDITIONS

Terms and Conditions

Tickets only include the river transport service and there is no obligation for the carrier to provide any additional service, except as stipulated at the time of purchase.

Passengers must present the essential travel documentation requested by the immigration authority in order to get on board. The ticket is valid for the date and time indicated on such ticket. Tickets are non-transferable. Colonia Express reserves the right to replace the scheduled ship, modifying schedules and/or duration of the trip when required by circumstances.

Each fare has specific conditions according to the following information:

*SEE SPECIFIC AND DETAILED TERMS OF EACH FARE FOR MODIFICATIONS AND/OR REFUNDS.

All tickets, whatever the purchased fare and the sales channel, may be 100% modified or returned within the first 24 hours of purchase. One time After this period, passengers must abide by the particular terms and conditions of the type of acquired rate and the sales channel. In case you want to leave the passage open for positive COVID. You must notify before the travel date to mark the ticket as NO SHOW. Send proof of positive swab with date related to the trip (may not be more than 10 days old or dated later). The ticket will remain open for use for 6 months. Additional payment may apply if not the same rate is available, or if the rates have undergone any modification. In case of not notify by any of the means provided after the date of travel (call center, branches, claims, whatsapp, social networks) the tickets will be invalid. Changes for other reasons, Restrictions will apply according to the rate. If the purchased rate does not exist, you must go to another band tariff and some additional cost may arise for the change. ONLY 1 (ONE) ONLY EXCHANGE WILL BE ACCEPTED without penalty.

SUPER ECONOMIC

REFUNDS: The super-economic rate will not be refunded after 24 hours of purchase. In If you do not travel, the tickets are lost. Returns will be made in the same branch and currency that were acquired. That is, in person, you should go to the same branch that you bought, by phone You must call our call center, or through our website writing to reclamos@coloniaexpress.com requesting the return. If it was purchased through a travel agency, you must make said procedure in the agency directly.

FLEXIBLE MODIFICATION: The super economic rate can only be modified up to 72 hours before of the scheduled time of the trip. Only 1 (one) change per ticket will be admissible. The passenger must pay an extra charge only if at the time of exchange there is a difference between the rate purchased in first instance and the current one. In the event that for the date and service you request to make the change There is no availability in the Super Economic rate, the tickets must be modified to the base Next rate that has availability (Express or Classic) paying the difference correspondent. Once the change has been made, a refund cannot be requested.

EXPRESS

REFUNDS: The express rate can only be returned up to 72 hours before the travel date. It will be subject to a 30% withholding on the original value. In case of not traveling they are lost the passages. Returns will be made at the same branch and currency that were purchased. This It is, in person, you must go to the same branch that you bought, telephone you must call our call center, or through our website by writing to reclamos@coloniaexpress.com requesting the return. If it was purchased through a travel agency, you must complete this procedure at the agency directly.

FLEXIBLE MODIFICATION: The Express rate can only be modified up to 48 hours before the scheduled trip time. Only 1 (one) change per ticket will be admissible. The passenger must pay a extra charge only if at the time of change there is a difference between the rate purchased in first instance and the current one. In the event that for the date and service you request to make the change, If there is availability in the Express Rate, the tickets must be modified to the rate base next that has availability paying the corresponding difference. Once the change, you cannot request a refund.

CLASSIC

REFUNDS: Only up to 24 hours before the travel date that appears on the ticket. The same It will be subject to a 30% withholding on the original value. After this date, and as long as not they have been used, they will be open for 6 months from the date of purchase. Returns are They will be carried out in person in the same place, form and currency that the tickets were purchased.

FLEXIBLE MODIFICATION: In the event that the passenger does not travel and does not give notice of it, he can make one-time change of your tickets within 6 months from the date of purchase. The passenger You will have to pay an extra charge only if at the time of change there is a difference between the rate acquired in the first instance and the current one. Only 1 (one) change per ticket will be admissible. One time Once the change has been made, a refund cannot be requested.

CLARIFICATION: The terms and conditions of the classic rate only apply when the rate was purchased as such in the first instance. Those passages that have been modified to come from other rates will not be governed under these terms and conditions, but on the rates original.

OPEN TICKETS - CLASSIC OPEN RATE

Tickets / wineries purchased under the date mode Open must be used within a maximum period of 6 months from the date of purchase. Once passed On that date the reservation code will have no value and cannot be used under any circumstances. No Combinable with other promotions.

REFUNDS: Up to 24 hours from the date of purchase, 100% of the purchased value will be returned in concept of tickets. Then up to 5 calendar days following the purchase date with a 30% retention after 24 hours. Returns will be made in the same place, form and currency in which the tickets were purchased.

MODIFICATION: Once the date has been set, it cannot be modified. Passengers must take this point into account when asking to mark an open passage on a date and time specific.

OUR OFFICES ENABLED FOR EXCHANGES AND RETURNS IN ARGENTINA:
• Fluvial Terminal Colonia Express, Av. Elvira Rawson Dellepiane 155 - CABA
• Galerías Pacifico - Ground Floor, Gondola 236 - CABA
• Abasto Shopping - 1st Subsoil - CABA
• Alto Palermo Shopping - Level 2 - N02-GO 001A - CABA

OUR OFFICES ENABLED FOR EXCHANGES AND RETURNS IN URUGUAY:
• Bus Terminal Tres cruces - Montevideo
• Montevido Shopping - Montevideo
• Terminal Fluvial - Colonia de Sacramento
• Bus Terminal - Punta del Este

CHANGES IN RATES WITH PROMOTION:

Changes and modifications with promotional rates are allowed within 24 hours of purchase.
After this period, regardless of the rate purchased (Super Economic, Express, Classic), the benefit is lost and the difference will be charged at the rate in effect at the time of change.

The terms and conditions for vehicle hold will be the same as those for tickets, according to the category of fare purchased.
As for the modifications due to damage to or theft of the vehicle, it may be made up to 2 hours before the date of travel paying the difference between the fare originally purchased and the classic fare valid at the time of the change and showing proof of such damage or theft.
Changes may be made only once per ticket regardless of the causes.

DOCUMENTATION REQUIRED FOR TRAVELING:

• Green or blue card in the name of the person traveling or power certified by notary.
• Printed copy of valid Mercosur insurance.

This is for general purposes. In case of specific situations, we request that you check with Customs.

MAXIMUM HEIGHT OF VEHICLES
• Atlantic Express: 3.00 m
• SuperFerry Express: 2.10 m

IMPORTANT: To enter the ship’s hold, the vehicle must be driven inside the warehouse without external help (ANP does not allow vehicles to be pushed on the pontoon to access the hold).

Tours can be purchased through the website, in our offices or by phone paying with any means of payment accepted. A single modification is allowed, without exception.

DAY TOURS WINE TASTING*, BICYCLE COLONY, SPA DAY, GOLF CART*, IMPERDIBLE, HALF DAY, AFTERNOON IN COLOGNE, PROMOTIONAL:
After 24 hours. of purchase, has no access to return or modifications.

*DAY TOUR GOLF CART:
It is a requirement to be over 18 years old and physically present a driving record and a credit card in guarantee format, it is not valid to present them from a photograph or an APP.

DAY TOURS CLASSIC, PREMIUM and DAY OF FIELD*:
Returns may be requested only up to 24 hours. before the date and time of travel with a penalty of 30% withholding of the purchase value. The return will be made in the same purchase channel. They are acquired through the web or in our branches by paying with any means of payment. Only one modification is allowed, without exception.
If after the travel date the tickets were not used, they will be open for 6 months from the moment of purchase. The passenger must pay an extra charge if there is a difference between the fare purchased previously and the current one. The changes can be requested in any of the channels enabled for sale.

*DAY TOURS WINE FIELD AND TASTING DAY:
Day Tours valid until March 31, 2020.

Pets (small pets) are allowed on our boat service without extra charge. They must be placed in the kennels located in the ship's hold during the trip, or transported in kennels suitable for travel provided by owners. Depending on the specific animal, and complying with the safety of passengers on board, animal owners may be requested to travel with their pet in the areas of the boat authorized for the carriage of pets.

If traveling with a vehicle, pets may remain inside the vehicles during the trip.

Entry into Uruguay from member countries of MERCOSUR, America and Europe: a health certificate stating the condition of the animal and rabies vaccine shall be required from the Ministry of Livestock in the country of origin to enter the country with cats or dogs. The animal and sanitary certification will be presented at the Office of Animal Health under the Ministry of Livestock, Agriculture and Fisheries upon entering Uruguayan territory

Entry from other countries: an entry authorization must be previously requested in Uruguay to establish the sanitary conditions to be met by the country of origin to enter the country with cats or dogs. To learn more about the current requirements for carriage of animals in regional and international flights, please contact the Ministry of Livestock, Agriculture and Fisheries.

Main Office: (005982) 410.41.55 / Airport Office: (005982) 604.03.20

20 In the case of buses, Uruguayan legislation strictly forbids the carriage of pets inside the passenger cabin, so they must be transported in kennels suitable for transfer in the luggage hold.

As part of the commercial policy of Colonia Express, passengers can carry 1 bicycle free of charge. In such cases, passengers must sign a disclaimer at the time of check-in. Not signing thus disclaimer enables the company to refuse carriage of the bicycle.

The company may request the owner of the bicycle to remove the back and/or front wheels of the bicycle if there was no available capacity.

Modifications allowed if passenger sends a notification 72 hours before the beginning of the trip. For this modifications, passengers will have to pay a penalty as a result of the difference between the fare paid and the Classic fare per leg at the moment the modification is required, minus the service fees. Modifications can be requested through any of the authorized sales channels medical certificate..

Up to 27 weeks of pregnancy:
If you are in good health, you can travel without restrictions. In case of complications, you must provide a medical certificate. Please note that your baby's health depends on you!

From week 28:
We will request a medical certificate, issued within 10 days before your trip. The following information must be included:
• Origin and destination of the trip
• Information on the dates of departure and arrival
• How far along you are
• Express authorization to travel by boat

From week 38:
For your safety and that of your baby, you may not travel with us.
THE CAPTAIN OF THE BOAT MAY RECOMMEND, REGARDLESS OF HOW MANY WEEKS PREGNANT A PASSENGER IS, TO REFRAIN FROM TRAVELING DUE TO CLIMATE CONDITIONS OR OTHER ISSUES RELATING TO THE TRIP. In this case, you may request changing the travel date without extra cost according to availability, or request a refund for the tickets. This applies to all accompanying passengers of the pregnant woman.

Colonia Express will not be held responsible for the lack or absence of information regarding the pregnancy of our passengers. It is your sole responsibility of pregnant passengers to inform our check-in staff about this situation.

Promotions and/or discounts are applied to the fare described there in.

HOT SALE 2022 – 5/30 to 6/1

Promotion valid from May 30 to June 1, 2022 in the Argentine Republic: 50% off on tickets, 40% off on day tours, 30% off on wineries, and 20% off on selected packages, applying the discount code : HOTSALE2022 only on our website www.coloniaexpress.com/ar. Applicable to travel to Colonia, Montevideo and Punta del Este. The discount code does not apply to fees and taxes or connections. The tickets purchased during this promotion will have the same terms and conditions as the type of fare purchased and also, when making changes or modifications, the applied discount will be lost. Not combinable with other promotions. Subject to availability at time of purchase. Rates are governed by the Terms and Conditions of Changes and Returns at https://www.coloniaexpress.com/ar/TerminosyCondiciones

BOMB PROMO - 25% DISCOUNT IN CAR CELLARS

Promotion valid for May 16, 2022 in the Argentine Republic and in the Oriental Republic of Uruguay. Valid for car cellar purchases online on our website from 4:00 p.m. to 11:59 p.m. applying the discount code: PROMOBODEGA. Valid for travel until 06/24/2022. The discount applies to the net value, without fees or taxes. Not combinable with other current promotions. Changes and/or returns available according to the Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate since the applied discount will be lost.

CLARIN 365 Promo - 20% OFF on roundtrip TICKETS

Benefit valid for purchases through the Call Center at +54 11 5167 7700 and/or branches until 12/30/2022. Valid for every day (depending on availability). Valid for travel from 05/10/2022 to 04/30/2023. Valid for card holder + 3 companions. Round trip (round trip same destination, does not apply to separate sections (eg one way). Valid for tickets to all destinations. · Do not combinable with other promotions. · Does not include day tours or packages or fees and taxes. · Not valid for open passages.
Policy of changes: Possibility of 1 change up to 72 hours before the date of trip paying the difference between the fare paid and the current fare at the time of change without discount.

Promo CLARIN 365 - 15% OFF in WAREHOUSE + TICKET round trip to all destinations in Express and Classic rate.

Valid until 12/30/2022. Valid for every day for the cardholder + 3 companions max. Date subject to availability at the time of booking. apply only for round trip tickets (Does not apply to separate sections, such as one way). Not acumulable with other promotions. Does not include day tours or packages or fees and taxes. Not valid for tickets open.
Change policy: Possibility of 1 change up to 72 hours before the travel date paying the difference between the rate paid and the current rate at the time of change without discount.

CLUB LA NACION CLASSIC AND PREMIUM CARD - 20% OFF on round trip TICKETS.

Benefit valid for purchases through the Call Center at +54 11 5167 7700 and/or branches until 12/30/2022. · Valid for every day (according to availability). Valid for travel from 05/10/2022 to 04/30/2023. · Valid for card holder + 3 companions. · Round trip (go and return same destination, does not apply for separate sections eg one way). · Valid for tickets to all the destinations. · Not combinable with other promotions. · Does not include day tours or packages or taxes and taxes. · Not valid for open tickets.
Exchange policy: Possibility of 1 exchange up to 72 hours before the travel date, paying the difference between the rate paid and the current rate at the time of exchange without discount.

CLUB LA NACION CLASSIC AND PREMIUM CARD - 15% OFF in WAREHOUSE + round trip TICKET to all destinations in Express and Classic rates.

Valid until 12/30/2022. Valid for every day for the cardholder + 3 companions maximum. Date subject to availability at the time of booking. Applies only for round trip tickets (Does not apply to separate sections, such as one way). Not combinable with other promotions. Does not include day tours or packages or fees and taxes. · Not valid for open tickets. Change policy: Possibility of 1 change up to 72 hours before the travel date paying the difference between the rate paid and the current rate at the time of change without discount.

CLUB LA NACION BLACK CARD - 25% OFF on round trip TICKETS

Benefit valid for purchases through the Call Center at +54 11 5167 7700 and/or branches (against card data validation) until 12/30/2022. Valid for every day (according to availability). · Valid for travel from 05/10/2022 to 04/30/2023. Valid for the holder of the card + companions (maximum companions: 3). · Round trip (round trip same destination, does not apply for separate sections eg one way). · Valid for tickets to all destinations. Not combinable with other promotions. · Does not include day tours or packages or fees and taxes. Not valid for tickets open.

CLUB LA NACION BLACK CARD - 15% off in WAREHOUSE + TICKET round trip to all destinations in Express and Classic rate.

Valid until 12/30/2022. Valid for every day for the cardholder + 3 companions max. Date subject to availability at the time of booking. apply only for round trip tickets (Does not apply to separate sections, such as one way). Not acumulable with other promotions. Does not include day tours or packages or fees and taxes. Not valid for tickets open.
Change policy: Possibility of 1 change up to 72 hours before the travel date paying the difference between the rate paid and the current rate at the time of change without discount.

PROMO DAY TOUR – From 05/09 to 05/11/2022

Promotion valid for the days: May 9, 10, and 11, 2022 in the Argentine Republic and in the Eastern Republic of Uruguay: 30% discount on Day Tours to Colonia del Sacramento and Buenos Aires. Promotion valid for online purchases through our website: www.coloniaexpress.com Applying the discount code: DAYTOUR2022. Payment methods: online payment, debit card, credit card. Valid for travel from 05/09/2022 to 06/16/2022. Does not apply holidays or weekends long. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Do not combinable with other current promotions. Changes and/or returns available according to www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

MEGA BOMB PROMO – 50% OFF ON TICKETS

Promotion valid for April 28, 2022 in the Argentine Republic and in the Oriental Republic of Uruguay from 2:00 p.m. to 11:59 p.m. or until stocks of 1,000 are exhausted units: 50% discount on Tickets. Promotion valid for online purchases through our website: www.coloniaexpress.com Applying the discount code: SUPERPROMO. To travel from 04/28/2022 to 06/15/2022. Applies for trips to Colonia and/or Buenos Aires. Payment methods: Online payment, debit card, credit card. The discount does not apply for winery, bus, day tours or packages. Does not apply for long weekends or holidays. Not combinable with other current promotions. The discount applies to the net value, without fees or taxes. Changes and/or returns available according to the Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

PROMO 2x1 – IN TICKETS TO ARGENTINA AND URUGUAY – IN SHOPPINGS

Promotion valid from 4/21 to 4/24/2022. Only valid for purchasing tickets at Alto Palermo Shopping, Abasto Shopping, Galerías Pacífico in Buenos Aires and Montevideo Shopping and Local Punta del Este in Uruguay. Applies for round trip ticket by boat. Last leg travel date until 07/31/2022. Both tickets must be the same, only the headline changes. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Does not apply holidays or long weekends. Changes and/or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones. It may correspond to pay a difference in rate since the applied discount will be lost.

NEW EASTER WEEK PROMO – ON TICKETS – 30% DISCOUNT ON TICKETS

Promotion valid to buy on April 12 and 13, 2022 in the Argentine Republic and in the Republic Oriental del Uruguay: 30% discount on tickets to Colonia del Sacramento and/or Buenos Aires. valid only for purchases on the website applying the discount code: PASCUAS22. To travel from 04/13/2022 to 04/18/2022. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Changes and/or returns available according to Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/Terms and Conditions. It may correspond to pay a fare difference and you will lose the applied discount.

PROMO JUBILADOS – 40% DISCOUNT ON TICKETS

Promotion valid for travel from Monday to Thursday until 9/30/2022 in the Argentine Republic and in the Oriental Republic of Uruguay: 40% discount on tickets to Buenos Aires, Colonia del Sacramento. Only for retirees presenting retirement card. Only valid for telephone and face-to-face purchase. Does not include warehouse, bus, fees and taxes. Does not apply for long weekends or holidays. Not combinable with other current promotions. Changes and/or returns available according to Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

HOLY WEEK PROMO – IN PASAJES

Promotion valid to buy from March 21 to 27, 2022 in the Argentine Republic and in the Republic Oriental del Uruguay: 20% discount on tickets to Colonia del Sacramento and/or Buenos Aires. Valid for Purchase in person, by phone and only on the website applying the discount code: SEMANASANTA. Valid for travel from 04/08 to 04/18/2022. The discount applies to the net value, without taxes or taxes. Does not include bus or warehouse. Not combinable with other current promotions. changes and/or returns available according to Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. May correspond to pay a difference in rate and the applied discount will be lost.

SAN PATRICIO PROMO – IN PASAJES

Promotion valid for purchases on March 16 and 17, 2022 in the Argentine Republic and in the Oriental Republic of Uruguay: 25% discount on tickets to Colonia del Sacramento and/or Buenos Aires. Only for online purchases through our website: www.coloniaexpress.com. Applying the discount code: SANPATRICIO. Valid for travel from 03/16/2022 to 06/30/2022. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Does not apply holidays or long weekends. Changes and/or returns available according to Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

WOMEN PROMO – IN PASAJES

Promotion valid to buy the days: March 07 to 13, 2022 in the Argentine Republic and in the Eastern Republic of Uruguay: 30% discount on tickets to Colonia del Sacramento and/or Buenos Aires. Only for online purchases through our website: www.coloniaexpress.com. Applying the discount code: PROMOTER. Valid for travel from 03/07/2022 to 06/30/2022. The discount applies to the value net, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. No applies holidays, or long weekends. Changes and/or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/Terms and Conditions. It may correspond to pay a fare difference and you will lose the applied discount.

CARNIVAL PROMO:

Promotion valid for purchases on February 21, 22, 23 and 24, 2022 in the Argentine Republic and in the eastern Republic of Uruguay: 40% discount on tickets to Colonia del Sacramento and/or Buenos Aires. Only for online purchases through our website: www.coloniaexpress.com. Applying the discount code: CARNAVAL2022. Payment methods: online payment, debit card, credit card. Valid for travel from 02/26 to 03/2/2022. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Changes and/or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

PROMO 2x1 – ON TICKETS TO COLONIA DEL SACRAMENTO

Valid from 02/21 to 02/22/2022: Valid for face-to-face purchases of tickets in Alto Palermo and Abasto in Buenos Aires. Applicable to travel to Colonia del Sacramento until 07/31/2022. Payment methods: cash, debit card, credit card. Available for round trip tickets. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Does not apply holidays or long weekends. Changes and/or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

MEGA DISCOUNT:

Promotion valid for February 15 and 16, 2022 in the Argentine Republic and in the eastern Republic of Uruguay: 50% discount on tickets to Argentina and Uruguay. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: MEGADISCOUNT. Payment methods: online payment, debit card, credit card. Valid for travel from 02/15/2022 to 07/31/2022. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Does not apply holidays or long weekends. Changes and/or returns available according to the Terms and Conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

SAN VALENTINE PROMO – From 02/11 to 02/14/2022

Promotion valid for the days: February 11, 12, 13 and 14, 2022 in the Argentine Republic: 30% discount on Day Tours to Colonia del Sacramento. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: SANVALENTIN22. Payment methods: online payment, debit card, credit card. Valid for travel from 02/11/2022 to 07/31/2022. Does not apply holidays or long weekends. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Changes and/or returns available according to www.coloniaexpress.com/ar/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

SUPER PROMO:

Promotion valid for the days: February 3, 4 and 5, 2022 in the Argentine Republic and in the Eastern Republic of Uruguay: 40% discount on tickets to Argentina and Uruguay. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: SUPERFEBRERO. Payment methods: online payment, debit card, credit card. Valid for travel from 02/03/2022 to 07/31/2022. The discount applies to the net value, without fees or taxes. Does not include bus or warehouse. Not combinable with other current promotions. Does not apply holidays or long weekends. Changes and/or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. It may correspond to pay a difference in rate and the applied discount will be lost.

PROMO ARGENTINA

Promotion valid for the days: January 3 and 4, 2022 in the Argentine Republic: 40% discount on tickets to Colonia del Sacramento. Promotion valid for online purchases through our website: www.coloniaexpress.com/ar. Applying the discount code: URUGUAY2022. Payment methods: online payment, debit card, credit card. Valid for travel from 01/03/2021 to 07/31/2022. The Discount applies to net value, without fees or taxes. Does not include bus or cellar. Not acumulable with other current promotions. It does not apply holidays or long weekends. Changes and / or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones. May correspond to pay a difference in rate and the discount applied will be lost.

GETAWAY PROMO - December 29 and 30, 2021

Promotion valid for the days: December 29 and 30, 2021 in the Argentine Republic: 50% discount in Day Tours. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: GETAWAYS. Payment methods: online payment, debit card, credit card credit. Valid for travel from 12/29/2021 to 07/31/2022. Does not apply holidays or weekends long. The discount applies to the net value, without fees or taxes. Does not include wineries. Does not apply changes and / or returns according to terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones may correspond to pay a difference in rate and lose the discount applied.

MONDAY 40% OFF

Promotion valid for the purchase of tickets at www.coloniaexpress.com from 12/27 to 12/28/2021. Applying the discount code: MONDAY40OFF. Only destinations Colonia del Sacramento and Buenos Aires. The discount applies on the net value, without fees or taxes, or buses. Does not include wineries. Not combinable with other current promotions. Changes and / or returns available according to Terms and conditions www.coloniaexpress.com/ar/TerminosyCondiciones and www.coloniaexpress.com/uy/TerminosyCondiciones. May correspond to pay a difference in rate and the discount applied will be lost.

PROMO 2x1 - IN TICKETS TO COLONIA DEL SACRAMENTO

Valid from Monday, December 20 to Friday, December 24, 2021: Valid for face-to-face purchases of passages in Galerías Pacífico, Abasto and Alto Palermo in Buenos Aires. Applicable to travel to Colonia del Sacramento until July 31, 2022. Payment methods: cash, debit card, credit card credit (1 single payment). Available for roundtrip tickets. Does not include taxes and fees. / No penalty will apply for change of tickets. It may be appropriate to pay a fare difference in case if it does not exist on the new date chosen / Does not include Packages, Day Tours, bus or Wineries. / No cumulative with other promotions. / Does not apply holidays or long weekends / Not valid for open passages. Rates govern under the Terms and conditions of Exchanges and returns www.coloniaexpress.com/ar/TerminosyCondiciones

PROMO DAY TOURS – December 16 and 17, 2021

Promotion valid for the days: December 16 and 17, 2021 in the Argentine Republic: 50% discount on Day Tours. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: 50DAY. Valid for travel from 12/16/2021 to 07/31/2022 without restrictions. It does not apply changes or returns. Payment methods: Cash, debit card, credit card. The discount does not apply to taxes and fees. Not combinable with other promotions. Subject to availability at the time of purchase.

PROMO REVIVI - December 13 and 14, 2021

Promotion valid for: December 13 and 14, 2021 in the Argentine Republic and in the Oriental Republic of Uruguay: 40% discount on tickets to Buenos Aires and / or Colonia del Sacramento. Does not include winery or bus. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: REVIVI. Valid for travel from 12/13/2021 as of 03/31/2022 without restrictions. Tickets purchased with this discount code have conditions flexible (you can make a single change by paying the difference in the rate, since the discount). They will not apply a penalty for change of tickets. It could only correspond to pay a difference rate if it does not exist on the new date chosen. / We notify that the PCR is not rebate on tickets. / Payment methods: Cash, debit card, credit card. The Discount does not apply on rates and taxes. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets./Subject to availability at the time of purchase.

BLACK FRIDAY - PROMO BOMBA

Promotion valid for November 26, 2021 in the Argentine Republic and in the Eastern Republic of Uruguay from 2:00 p.m. to 8:00 p.m.: 40% discount on tickets to Argentina and Uruguay. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: BLACK2021. Applies for trips to Colonia, Montevideo, Carmelo, Punta del Este and Buenos Aires. Valid for travel from 11/26/2021 to 03/31/2022 without restrictions. Tickets purchased with this discount code have flexible conditions. There will be no penalty for changing tickets. It could only correspond to pay a fare difference if it does not exist on the new date chosen. / We notify that the PCR is not discounted in the tickets. / Payment methods: Cash, debit card, credit card (with all the cards). The discount does not apply to taxes and fees. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets./ Subject to availability at the time of purchase./ Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/terminosycondiciones

Black Friday - November 25 to 28

Promotion valid from November 25 to 28, 2021 in the Argentine Republic and in the Eastern Republic of Uruguay: 30% discount on Tickets to Argentina and Uruguay, 20% discount in Wineries. Promotion valid for online purchases through our website: www.coloniaexpress.com. Applying the discount code: BLACK2021. Applies for trips to Colonia, Montevideo, Carmelo, Punta del Este and Buenos Aires. Valid for travel from 11/25/2021 to 03/31/2022 without restrictions. Tickets purchased with this discount code have flexible conditions. There will be no penalty for changing tickets. It could only correspond to pay a fare difference if it does not exist on the new date chosen./ We notify that the PCR is not discounted in the tickets./ Payment methods: Cash, debit card, credit card (up to 6 installments without interest) with all cards. The discount does not apply to taxes and fees. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets. / Subject to availability at the time of purchase. / Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/terminosycondiciones

CyberWeek 2021 - November 4, 5, 6 and 7

Promotion valid from November 4 to 7, 2021 in the Argentine Republic: 30% discount on Tickets to Uruguay, 25% discount in Wineries, and 20% discount in Day Tours./ Promotion valid for online purchases through our website: www.coloniaexpress.com/ar. Applying the discount code: CYBER2021. Applies for trips to Colonia, Montevideo, Carmelo and Punta del Este./ Tickets purchased with this discount code have flexible conditions. No penalty will apply for change of tickets. It could only correspond to pay a difference in rate if it does not exist on the new date chosen. / Payment methods: Cash, debit card, credit card (up to 6 installments without interest) with all cards. The discount does not apply to taxes and fees. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets. / Subject to availability at the time of purchase. / Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/terminosycondiciones

CyberMonday 2021 - BOMB OFFER

Promotion valid for November 3, 2021 in the Argentine Republic from 10 a.m. to 4 p.m.: 40% discount on Tickets to Uruguay. Promotion valid for online purchases through our website: www.coloniaexpress.com/ar. Applying the discount code: CYBER2021. Applies for trips to Colonia, Montevideo, Carmelo and Punta del Este. Tickets purchased with this discount code have flexible conditions. No penalty will apply for change of tickets. It could only correspond to pay a difference in rate if it does not exist on the new date chosen. / Payment methods: Cash, debit card, credit card (up to 6 installments without interest) with all cards. The discount does not apply to taxes and fees. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets. / Subject to availability at the time of purchase. / Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/terminosycondiciones

CyberMonday 2021 - November 1, 2 and 3
Promotion valid from November 1 to 3, 2021 in the Argentine Republic: 30% discount on Tickets to Uruguay, 25% discount on Car Cellar, 20% discount on Day Tours. Promotion valid for online purchases through our website: www.coloniaexpress.com/ar. Applying the discount code: CYBER2021. Applies for trips to Colonia, Montevideo, Carmelo and Punta del Este. Valid for travel from 11/01/2021 to 03/31/2022. Tickets purchased with this discount code have flexible conditions. No penalty will apply for change of tickets. It could only correspond to pay a difference in rate if it does not exist on the new date chosen. / Payment methods: Cash, debit card, credit card (up to 6 installments without interest) with all cards. The discount does not apply to taxes and fees. Not combinable with other promotions. Available for tickets by section and for roundtrip tickets. / Subject to availability at the time of purchase. / Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/terminosycondiciones

Clarín 365 Sale- 25% OFF in TICKETS round trip
· The tickets purchased will have flexible conditions. They will not apply a penalty for changing tickets. It could only correspond to pay a difference in the rate if the same rate does not exist on the new date chosen.
· Benefit valid for purchases by Call Center at +54 11 5167 7700 and / or branches until 06/30/2022.
· Valid for every day (depending on availability).
· Valid for travel from 10/27/2021 to 03/31/2022.
· Valid for cardholder + companions (maximum number of companions: 3).
· Round trip (round trip same destination, does not apply for separate sections eg one way).
· Valid for tickets to all destinations (Colonia, Montevideo, Punta del Este or Carmelo).
· Valid for all types of rates (SUPER ECONOMIC, EXPRESS or CLASSIC rate) according to availability.
· Not combinable with other promotions.
· They do not apply an installment plan.
· Does not include day tours or packages.
· Not valid for open tickets.

Clarín 365 Sale - 15% OFF in WINERIES + TICKETS round trip
· The tickets purchased will have flexible conditions. They will not apply a penalty for changing tickets. It could only correspond to pay a difference in the rate if the same rate does not exist on the new date chosen.
· Benefit valid for purchases by Call Center at +54 11 5167 7700 and / or branches until 06/30/2022.
· Valid for every day (depending on availability).
· Valid for travel from 10/27/2021 to 03/31/2022.
· Valid for cardholder + companions (maximum number of companions: 3). · Round trip (round trip same destination, does not apply for separate sections eg one way).
· Valid for tickets to Colonia del Sacramento.
· Valid only for rates (EXPRESS or CLASSIC) according to availability.
· Not combinable with other promotions.
· They do not apply an installment plan.
· Does not include day tours or packages.
· Not valid for open tickets.

TRAVEL WEEK
       Promotion valid from March 16 to 22 in the Argentine Republic: 40% off on tickets, 30% off on day tours, 25% off at wineries and 25% off on selected packages, applying the discount code: TRAVELWEEK. Promotion valid for online purchases through our website www.coloniaexpress.com/ar. Applicable to travel to Colonia, Carmelo, Montevideo, Piriápolis and Punta del Este until June 30 inclusive. Payment method: Cash, debit and credit card up to 3 installments without interest with all cards. Does not include holidays or long weekends. / Available for passages by section and for round-trip passages. / Not valid for open passages. / Not combinable with other promotions. / Does not include fees and taxes. / Subject to availability at the time of purchase. / Rates apply under the Terms and conditions of Changes and returns at www.coloniaexpress.com/ar/TerminosyCondiciones

PromoBomba - 50% OFF in tickets
Applying the discount code: MARZOBOMBA. Only valid for online purchases until stock of 1000 units is exhausted through our website www.coloniaexpress.com. Applicable to travel to Buenos Aires, Colonia, Carmelo, Montevideo, Piriápolis and Punta del Este until June 30 inclusive. Payment method: Cash, debit and credit card up to 3 installments without interest with all cards. Does not include holidays or long weekends. Not available for day tours, packages, or wineries. Does not include taxes and fees. Not combinable with other promotions. / Available for tickets per section and for round trip tickets. / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones.

PromoBomba - 40% OFF in tickets
Applying the discount code: SUPERBOMBA40. Only valid for online purchases until 7:00 p.m. from 02/26/2020 through our website www.coloniaexpress.com. Applicable to travel to Uruguay until June 30 inclusive. Does not include holidays or long weekends. Payment method: up to 3 installments without interest with all credit cards. Does not include day tours, packages, or wineries. Does not include taxes and fees. Not combinable with other promotions. / Available for tickets per section and for round trip tickets. / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones.

    

PromoBomba- 50% OFF on tickets to Argentina and Uruguay to travel February 23 and 24, 2020.
Applying the discount code: BOMBAZO. Only valid for online purchases from 02/21/2020 until the stock of 100 units is exhausted through our website www.coloniaexpress.com. Applicable to travel on February 23 and 24 to Buenos Aires, Colonia, Carmelo, Montevideo, Piriápolis and Punta del Este. It does not include daytours, packages, or warehouses. / Does not apply holidays or long weekends / Does not include taxes and fees. Not combinable with other promotions. / Available for tickets per section and for round trip tickets. / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones.     

    

Promo San Valentín: 30% on tickets to Argentina and Uruguay:
Valid for online purchases of tickets to Buenos Aires, Carmelo, Colonia, Montevideo, Piriápolis and Punta del Este from February 11 to 14, using the coupon: SANVALENTIN on our website: www.coloniaexpress.com. Applicable to travel until June 30. Does not include day tours, packages, or wineries. Not combinable with other promotions. / Does not apply holidays or long weekends / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones.     

Promo 2x1 in tickets - Valid from Wednesday 5 to Friday 7 February: Valid for face-to-face ticket purchases in Abasto, Alto Palermo, Alto Avellaneda and Galerías Pacífico in Buenos Aires. Applicable to travel until June 30. Does not include Tourism Week or Carnival (Tourism: from Monday, April 6 to Friday, April 10) (Carnival: Monday 24 and Tuesday 25 February). Payment method: cash and debit and credit card up to 3 installments without interest. Roundtrip tickets only, (does not apply by sections). Only Argentines and Uruguayans (not applicable for non-resident foreigners). Does not include Packages, Day Tours or Wineries. Not valid for open passages. Not combinable with other promotions. Does not include taxes and fees. Rates apply under the terms and conditions of exchanges and returns www.coloniaexpress.com/terminos-y-condiciones.? 2020 | COLONIA EXPRESS | ALL RIGHTS RESERVED Operador Responsable Ocean Export S.A. File No. 13142. Exp. No. 1562/06. Ministry of Tourism of La Nación - Argentine Republic.

    

PromoBomba - 50% OFF in tickets
      Applying the discount code: FEBREROBOMBA. Only valid for online purchases until 11:59 p.m. from 04/02/2020 or while supplies last 500 units through our website www.coloniaexpress.com. Applicable to travel to Buenos Aires, Colonia, Carmelo, Montevideo, Piriápolis and Punta del Este until June 30 inclusive.     Does not include Tourism Week or Carnival (Tourism from Monday April 6 to Friday April 10) (Carnival Monday 24 and Tuesday 25 February). Payment method: up to 3 installments without interest with all credit cards. Does not include day tours, packages, or wineries. Does not include taxes and fees. Not combinable with other promotions. / Available for tickets per section and for round trip tickets. / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones.     

PromoBomba - 50% OFF on tickets to Uruguay
Applying the discount code: BOMBAZO. Only valid for online purchases until 11:59 p.m. from 01/22/2020 or while supplies last 400 units through our website www.coloniaexpress.com. Applicable to travel until June 30 inclusive. Payment method: up to 3 installments without interest with all credit cards. Does not include day tours, packages, or holds. Not combinable with other promotions. / Not valid for open tickets. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones. © 2020 | COLONIA EXPRESS | ALL RIGHTS RESERVED Operador Responsable Ocean Export S.A. File No. 13142. Exp. No. 1562/06. Ministry of Tourism of La Nación - Argentine Republic.

Promo Verano2020 (Summer2020): 30% off on tickets
Valid for online purchases from January 13 to 17 through our website www.coloniaexpress.com. Applicable to travel until June 30 to Carmelo, Colonia, Montevideo, Piriápolis and Punta del Este. Payment method: up to 3 installments without interest by credit card. Does not include day tours, packages or hold. / Not combinable with other promotions. / Not valid for open tickets. / Does not include taxes and fees. / Subject to availability at the time of purchase. / Rates apply under the terms and conditions of exchanges and returns at www.coloniaexpress.com/terminos-y-condiciones. © 2020 | COLONIA EXPRESS | ALL RIGHTS RESERVED Operador Responsable Ocean Export S.A. File No. 13142. Exp. No. 1562/06. Ministry of Tourism of La Nación - Argentine Republic.

OUTLET
Only valid for purchases made through the website. One-way ticket purchased allowed. Changes and Modifications: As per the Terms and Conditions of the Super Economic Fare.
• Refunds: Allowed in full during the first 24 hours. After this, the ticket cannot be refunded.
• Expiration Extension: Not Allowed.
• Change of Name on Ticket: Not Allowed.
See the Terms and Conditions for the Super Saver fare.

10% OFF for tourists in ABASTO SHOPPING and GALERÍAS PACÍFICO
10% Discount on Return Tickets and Day Tours for tourists (does not apply to Argentines or Uruguayans).
Validity of the promotion: from December 1, 2019 to June 30, 2020. Applicable to all rates. It does not apply to holds and packages. Not combinable with other promotions. Does not include taxes and fees. Payment method: cash, credit card in 1 payment and debit card. Not valid for open tickets. Rates apply under the terms and conditions of modifications and returns.

CLUB PERSONAL
Only physical or telephone sales, upon presentation of the Club Personal Code.
• Classic Members: 20% Off for Return Tickets, every day, applicable to EXPRESS & CLASSIC fares to all destinations. Valid for the main traveler + 3 additional travelers. Only valid for physical and phone purchases. 20% Off for holds to Colonia.
• Black Club members: 25% Off on Return Tickets, every day, applicable to EXPRESS & CLASSIC fares to all destinations. Valid for the main traveler + 3 additional travelers. Only valid for physical and phone purchases. 20% Off for tickets with holds to Colonia. Does not include taxes and fees. Subject to availability.

CLARÍN 365 / CLUB LA NACIÓN
Only valid for physical and phone purchases with proof of the discount card.
• 25% Off for Return Tickets in SUPER ECONOMIC, EXPRESS OR CLASSIC fare to all destinations.
• 25% Off for Hold + Return Tickets in SUPER ECONOMIC, EXPRESS OR CLASSIC fare to all destinations.

Valid for every day for the cardholder + 3 companions maximum. Date subject to availability at the time of booking. Applies only for roundtrip tickets (Does not apply to separate sections, such as one way). Not combinable with other promotions. Does not apply to taxes and fees. Installment plan does not apply.

RAPICLUB
Only for physical and telephone purchases, after presentation of the discount card.
• 15% Off for return tickets, every day, on WEB, EXPRESS and CLASSIC fares to all destinations. Does not include taxes and fees. Subject to availability. Valid for the main traveler + 3 additional travelers.
• 15% Off for Hold + Return Ticket applied on the WEB, EXPRESS and CLASSIC fares to all destinations, every day. Does not include taxes and fees. Subject to availability. Valid for the main traveler + 3 additional travelers.

¡APPA!
Only for physical purchases at the Colonia Express booth in Alto Avellaneda, Alto Palermo and Abasto Shopping Mall through the ¡Appa! mobile app. Valid until 06/30/2020.
• 20% Off for return tickets, every day, on EXPRESS and CLASSIC fares to all destinations. Does not include taxes and fees. Subject to availability. Not applicable for Day Tours, Hold, or Packages. Non accumulative with other promotions.

ISIC
Only for physical and telephone purchases. Valid until 06/30/2020.
• Every day 20% off for return tickets on EXPRESS and CLASSIC fares to all destinations.
Valid for the main traveler + 3 additional travelers. Does not include taxes and fees. Subject to availability. Not applicable for Day Tours, Hold, or Packages. Non accumulative with other promotions.

CANCELLATION/REFUND POLICY:
Reservations may be canceled with a 30% deduction of the total value of the package, as long as a 72-hour notice before the start of the trip is received, on dates other than holidays or long weekends, and unless it is a promotion, which will invalidate this point completely. If check in is made on a Long Weekend or Holiday, the package can only be canceled with a prior notification 7 business days before the start of the trip, and will be subject to a 30% deduction.

If the package was paid in cash, 35% of the total value of the package will be deducted, as per the terms indicated in the previous paragraph. After 72 hours of the start of the trip, you will lose the total value of the package.

100% refunds will only apply for the first 24 hours from the date of purchase, as long as the travel start date is 72 hours prior to the departure date.

MODIFICATION POLICY:
Reservations can only be modified if modification is requested at least 72 hours before the date of the trip. When check in for the reservation is on a long weekend and/or holiday, modifications will be possible up to 7 days before check-in. All modifications are subject to availability and to the full payment of any additional charges that may arise from services hired from other than Colonia Express. In the case of tickets for tourist packages, these can be modified within the same time limit described in this point, by paying the difference between the original fare and the new one Classic fare at the time of the modification.

POLICY ON QUOTES AND FARE LOCK:
Quotes will be respected for a period of 24 hours. After this, and if reservation was not yet paid (30% of the total purchase), reservations may be modified.
Quotes and fare locks for both tickets and tourist services, will only be effective when paying 30% of the total of the reservation and obtaining proof of payment or effective accreditation of such payment. Quotes and fare locks for of group room reservations will be kept up to 15 days before the reservation date and must be confirmed by paying 100% of the reservation. Otherwise, the reservation paid will have no effect, and passengers will lose the amount paid.

PROMOTIONAL FARES: no modification and/or refund is possible.

Boarding passes will be printed at the time of check in after presenting the documentation required to travel.

The lack of or erroneous presentation of the documents requested by the immigration authority is the EXCLUSIVE RESPONSIBILITY OF THE PASSENGER, AND COLONIA EXPRESS WILL NOT BE HELD RESPONSIBLE IN SUCH CASES.

Passengers who cannot travel for reason of missing or erroneous documentation, must act as per the terms and conditions of the fare purchased.

All the limitations of liability contained in the relevant laws and International Treaties apply to this carriage contract.

Any claim arising from this ticket and/or as a result of the trip will be subject to the exclusive jurisdiction of the Federal Courts of the Autonomous City of Buenos Aires, Argentina.

The laws of the Argentine Republic or the Oriental Republic of Uruguay (depending on where the ticket was purchased) will apply exclusively to any claim that arises related to the trip and to any claim under the terms of this Ticket Contract.

Any claim for luggage, lesions or death will be subject to the 1974 Athens Convention relating to the Carriage of Passengers and their Luggage by Sea ("Athens Convention"), as incorporated in the internal law of the Argentine Republic. The Athens Convention offers provisions for the limitation of liability relating to claims for luggage, injury or death.

LUGGAGE

SHIPS: The company does not offer a baggage handling service so luggage shall remain in their possession at all times, and it will be the sole responsibility of the passenger to take care of it, which is transported at the risk of the passenger. The company shall not be liable, under any circumstances, for possible loss and/or damage that may occur.
BUSES: The hand luggage that passengers keep with them during the transport, meaning luggage that does not go on the hold, regardless of whether it is land or sea transport, will be the sole responsibility of the passenger, and will be transported at their own risk, and the company will not be responsible under any circumstances for any possible loss and/or damage that may occur. All other luggage, that is, the luggage at the hold, and for which the passenger has the obligation to keep the receipt, must contain only the personal effects necessary for the trip, and the carrier company will only be held responsible in case of loss and/or damage to the luggage up to a maximum amount of US$200 (two hundred US dollars), an amount which is hereby accepted as valuation by the passenger. In the event of transportation of valuables in excess of the amount indicated, passengers must make a declaration of value before baggage handling, in which case the carrier will be free to accept or not to transport such valuables.
All goods transported as customs exemption, must have the corresponding declaration for the DNA, or Lumary SA otherwise reserves the right to accept the simple declaration of the passenger as valid. To make the request for compensation for lost or damaged luggage dispatched on the hold, passengers must present to the company the corresponding proof of baggage handling.

Boarding will be subject to the presentation of valid documentation including, without exception:

URUGUAYAN CITIZENS TRAVELING TO ARGENTINA

Documentation required to leave Uruguay:
• Uruguayan citizens can travel with the Uruguayan Identity Card (valid, in good condition, legible and with recognizable photo), or with a valid passport.
• The passport and identity card need to be valid for at least six months.

Documentation required for minors to leave the country:
• Children under 18 (Uruguayans or foreigners residing in Uruguay, whether permanently, temporarily or in the process of receiving residency in the country), must have the authorization of both parents to travel abroad, as established by the current regulations of the National Migration Department of the Ministry of Interior of Uruguay.
• The website of the National Migration Department details the requirements required for each case.

National Migration Department – Oriental Republic of Uruguay
Misiones 1513 – Montevideo

Please note that passengers may be denied boarding unless the regulatory requirements of the immigration authorities are met.

ARGENTINE CITIZENS TRAVELING TO URUGUAY

To enter or leave the country through border crossings, one of the following documents is required:
• Physical ID: card and blue ID
• Passport

The following are not valid documents:
• National handwritten ID (green cover ID, red cover ID and blue ID for newborn boys and girls)
• Digital ID in mobile app
• Proof of ID in process
• Damaged documents

ReNaPer Resolution No. 480/16

For minors under 18

An authorization will be required in addition to the valid travel document as per different considerations:
• If the child under 18 travels with both parents, they must present proof of the relationship by presenting:
Family Civil Certificate, or Birth Certificate (regardless of the date of issuance), or ID of the minor, which proves the parental relationship.
• If the child under 18 travels with only one of the parents, in addition to proving the relationship through any of the aforementioned documents, the minor must provide the authorization of the non-accompanying parent.
• If the parents of the minor are under 18, the authorization of the parents and the consent of one of the grandparents will be required.

Remark: the original or legalized or certified copies of this documentation must be presented.

Travel authorization for persons under 18 years of age required.

Authorizations can be issued by:
• Notaries
• Argentine consuls abroad
• Competent judges
• Authorities of the Registry of Marital Status and Legal Status of Persons
• Foreign consuls in Argentina
• Peace Courts

In an emergency, and to avoid cancellation of a trip, the Migration Office offers a service that grants such authorization, which is valid for a single trip and must be used within 30 days after it is issued. It can be processed in all delegations, in migration offices or at border crossings.

In all cases, this procedure is personal, and on-site at the immigration checkpoints.

For more information, check www.migraciones.gov.ar.

PLEASE CHECK WITH THE RELEVANT MIGRATION AUTHORITY ON SPECIFIC, FOREIGN, NATIONALIZED CASES, ETC.

THE PRESENTATION OF REQUIRED TRAVEL DOCUMENTATION IN TIMELY AND PROPER FASHION, IS THE EXCLUSIVE RESPONSIBILITY OF PASSENGERS. COLONIA EXPRESS WILL NOT MAKE CHANGES ON TICKETS OR TAKE EXCEPTIONS ON THESE ISSUES AS THEY CAN BE RESOLVED BEFORE THE TRAVEL DATE.

The security of personal data is a priority for Colonia Express. This website strives to offer the highest level of security for which advanced technology is used. We adhere to the requirements of the National Law on Protection of Personal Data, No. 25,326 and its complementary regulations.

BUYING THROUGH COLONIAEXPRESS.COM IS COMFORTABLE, EASY, FAST AND SAFE.
We follow the highest safety standards. All information entered into our site is kept strictly confidential.

WHAT INFORMATION WILL COLONIAEXPRESS.COM REQUEST?
Information necessary for the purchase of a ticket, i.e., name, surname, address, phone number, e-mail address, and necessary data according to the chosen payment method. Information about your interests and personal preferences, in order to develop new products and services. All information entered on coloniaexpress.com is kept strictly confidential.

WHAT INFORMATION WILL COLONIAEXPRESS.COM STORE?
We store your personal data, such as name, surname, address, e-mail address, your trip itinerary, and the history of all your trips. This data could be used to inform you, for example, about possible last-minute changes.
The coloniaexpress.com site DOES NOT store your credit card information.
We also record general statistics regarding visits to our site, such as number of visits, most visited pages, Internet service providers, among others, in order to obtain measures. This information is collected anonymously by visitors.