Upgrade your journey to a unique experience

Exclusive from Buenos Aires to Colonia

Announce yourself on Concierge

Your VIP experience begins the moment you arrive at the terminal.
When you enter the terminal, please go to our Concierge desk (located next to the "Cashier" counter). From there, our team will assist you with priority check-in, walk you through the process, and guide you to the VIP Lounge.

Priority access

Save time and enjoy peace of mind.
Enjoy the Fast Pass benefit with priority access at check-in and customs. Throughout your journey and the immigration process, our team will provide you with personalized assistance so you can move through the terminal with complete peace of mind.

Vip lounge

Enjoy a peaceful wait in an exclusive lounge.
Relax in the Nespresso Lounge, a dedicated comfort zone with reserved seating, complimentary drinks, and free Wi-Fi. Plus, you can count on personalized and priority assistance at every step.

Frequently Asked Questions

  • The VIP Concierge service is available exclusively on the Buenos Aires–Colonia (BUE–COL) route.

    *This service is available only at the Buenos Aires terminal.

  • This benefit is available to each passenger who has purchased the service. Traveling companions who have not purchased the service do not have access.

  • The service is designed so that our passengers can enjoy a variety of items while waiting for their boarding time, such as:

    - Cold cuts platter (Dambo cheese, smoked pork tenderloin, gluten-free cooked ham, and Milan salami)
    - Granola
    - Greek yogurt
    - Nuts
    - Seasonal fruits
    - Pastries
    - Soft drinks (Coca-Cola products)
    - Still or sparkling water
    - Corona beer (pitchers)
    - Coffee (Nespresso machine)
    - Wine by the glass

    *The variety and availability of products may vary without prior notice

  • If you arrive less than 50 minutes early, you will miss priority boarding.

  • Subject to availability. We recommend booking the service when you purchase your ticket.

  • Benefit Standard Concierge vip
    Priority Check-in (Exclusive Lane) close check
    Personal Concierge Service close check
    Access to the VIP Lounge (Nespresso Lounge) close check
    Pet Friendly*1 check check
    Seat Access on a First-Come, First-Served Basis check check

    *1 The Concierge VIP service allows pets in the check-in area, pre-boarding area, and during the ferry crossing. However, pets are not permitted inside the VIP Lounge.